The Story of Angry Jodie

by Phil Starn on February 25, 2010

Angry Tiger

Earlier this week I wrote about how to express your anger in a positive and healthy way. Expressing your anger this way is not very intuitive for most of us, so I thought I would create a small case study to illustrate how to do it.

Jodie sells paper in a large department store. She’s been working very hard and has the best sales record on the sales floor. When she decides to ask for a raise, however, her manager starts laughing and he dismisses her request with no further explanation.

Jodie’s very angry at his reaction. She’s about to tell her manager what she thinks of his management. She’s about to tell him that his store is crap, that the customers are dumb, and she’s about to yell at him that she doesn’t need this job anyway, because she’s the best salesperson and another store will hire her without any hesitation. [click to continue…]

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